Shipping
Currently, this website only sells one item: Retrospective Poker cards. If you are buying via the PayPal button on the website, you are buying a single deck of cards including shipping.
All orders will be shipped within 2 days after the payment is processed.
Due to some limitations of the PayPal button setup, at this moment I am unable to provide customized shipping rates based on your location. Therefore, the standard shipping rate is CND$12.00 for all locations.
Canada
Your order will be shipped using Regular Parcel or Expedited Parcel service with guaranteed delivery in 3-7 days. All Canadian orders will have a tracking number.
USA
Your order will be shipped using Small PacketTM - USA Air with an estimated delivery in 5-10 business days.
International
Your order will be shipped using Small PacketTM International - Air with an estimated delivery of 6-12 business days.
All orders will be shipped within 2 days after the payment is processed.
Due to some limitations of the PayPal button setup, at this moment I am unable to provide customized shipping rates based on your location. Therefore, the standard shipping rate is CND$12.00 for all locations.
Canada
Your order will be shipped using Regular Parcel or Expedited Parcel service with guaranteed delivery in 3-7 days. All Canadian orders will have a tracking number.
USA
Your order will be shipped using Small PacketTM - USA Air with an estimated delivery in 5-10 business days.
International
Your order will be shipped using Small PacketTM International - Air with an estimated delivery of 6-12 business days.
Customer Protection
I am focused on delivering the best service possible. Please note that when you pay with PayPal you are automatically eligible to Customer Protection in case your item does not arrive or it got damaged during delivery.
However, I encourage you to contact me first if you are having any issues with the delivery. This way I will be able to help you directly without any third parties. Please feel free to reach out to me at d.bagina@gmail.com
However, I encourage you to contact me first if you are having any issues with the delivery. This way I will be able to help you directly without any third parties. Please feel free to reach out to me at d.bagina@gmail.com
Refund
I am accepting refunds under certain conditions.
Returns are available at your cost within a 30 day period for items in the original packaging and in non-used condition. The item has to be shipped back within 30 days of being received by you.
All returns must contain all 44 cards protected by a plastic strip, in the original plastic hinged case wrapped into an individual plastic bag.
To make a return you must send the item back to me at my address in Canada. Upon receiving the item back, I am obliged to make a refund of the amount paid for the item.
Shipping costs are non-refundable.
Returns are available at your cost within a 30 day period for items in the original packaging and in non-used condition. The item has to be shipped back within 30 days of being received by you.
All returns must contain all 44 cards protected by a plastic strip, in the original plastic hinged case wrapped into an individual plastic bag.
To make a return you must send the item back to me at my address in Canada. Upon receiving the item back, I am obliged to make a refund of the amount paid for the item.
Shipping costs are non-refundable.