Terms of service

ACCEPTANCE OF TERMS

When you make a purchase on this website, you agree to the terms and conditions described on this page as well as on the page Privacy Policy.

FORCE MAJEURE

11720350 Canada Inc. o/a ScrumMastered shall be excused from any delay or failure in performance required hereunder if caused by reason of any occurrence or contingency beyond its reasonable control, including, but not limited to, acts of God, acts of war, fire, insurrection, strikes, lock-outs or other serious labor disputes, riots, earthquakes, floods, explosions or other acts of nature. If mentorship sessions have to be cancelled due to force majeure, we will make arrangements to reschedule them at a later time.

LIMITATION OF LIABILITY

You acknowledge and agree that 11720350 Canada Inc. o/a ScrumMastered will not be liable for any losses or damages, whether indirect, incidental, special or consequential, in profits, goods or services, irrespective of whether or not you have been advised or otherwise might have anticipated the possibility of such loss or damage.

NO GUARANTEE

You acknowledge and agree that 11720350 Canada Inc. o/a ScrumMastered cannot guarantee the results or effectiveness of any of the services rendered or to be rendered. Rather, services shall be executed in a professional manner and in accordance with good industry practice. Best efforts will be used but no results are promised.

PRE-ORDERS OF DIGITAL PRODUCTS

You will receive a confirmation of your purchase as you normally would for any other downloadable products.

The product page might include an estimated date of delivery. This date is not a guarantee, we will do our best to deliver on our promised dates.

You can cancel your purchase with a full refund until the day your purchase is sent to you via email. Your order will be cancelled and you will get a full refund within 3 business days.

If you cancel your purchase by mistake or want to re-order the same item, the current store price will be applied, even if your cancelled order was at a discounted price. If you want to benefit from a specific discount (such as new product launch discounts), you need to do so while the discount is active on the website.

You will receive a notification when your purchase is available. After that point your order will become non-refundable.

Scrum Master Mentorship Program

Scrum Master Mentorship Program is a unique product that is following specific terms & conditions written below.

DESCRIPTION OF SERVICE

This is a mentorship program for Scrum Masters that includes the following:

  • 8 one-on-one 50-minute mentorship sessions online using tools like Zoom;
  • Chat support in between sessions via tools like Slack, Mighty Networks, Circle.so, etc.;
  • 15% off in ScrumMastered shop and online courses using a special promo-code;
  • Access to a closed community of other mentees and students of ScrumMastered;
  • Special resources such as templates, videos, downloads;
  • Group coaching if there is enough interest.

SCHEDULE

Depending on your needs, the program can run between 2 to 4 months with one-on-one sessions weekly or bi-weekly.

The program must be completed within 6 months of the first mentorship session.

REFUNDS AND CANCELLATIONS

You can ask for a refund before the first one-on-one mentorship session to receive the amount paid back minus transaction fees (Credit card processing: 2.9% + 60¢ per transaction for Visa, Mastercard; 3.4% + 60¢ per transaction for American Express. Bank payments (EFT): 1% per transaction ($1 minimum fee); Splitit transaction fees for payment plans: from 1.5% + $1.50 per installment).

PAYMENT

At the time of checkout you will be able to choose a payment plan. You need to complete the first payment prior to the first one-on-one mentorship session is scheduled, and then according to the payment plan you’ve chosen on the same date for the following months.

Payment plans (don’t include tax):

  • One time payment of C$1305. Processed directly by scrummastered.com using Stripe.
  • Two payments of C$652.5 once per month. Processed by a third-party application Splitit.com using Stripe.
  • Four payments of C$326.25 once per month. Processed by a third-party application Splitit.com using Stripe.

When you choose an instalement plan processed by Splitit.com you agree to their Terms & Conditions alongside the Terms & Conditions described on this page.